Return Policy
We want you to love your Sacon product. If for any reason you’re not satisfied, our 7-day return policy makes it easy to request a refund or exchange.
7-Day Return Policy
7-Day Return Window
You have 7 days from the delivery date to return your purchase.
Product must be in original condition with sales receipt included.
Return Requirements
- Product in original condition
- Sales receipt required
- All promotional items must be returned
- 20% restocking fee applies
Promotional Items
If your order included free or promotional items, all associated items must be returned for a full refund.
Keeping promotional items will result in their retail value being deducted from your refund.
Defective or Damaged Items
Products that arrive defective or damaged may be repaired, exchanged, or refunded at our discretion.
Replacement will be the same model or manufacturer's equivalent.
Return Address
Sacon North America Service Center
145 Talmadge Rd
Edison, NJ 08817
